Advice(SU)
The Advice service will be closed for the winter break from Wednesday 18th December 2024 to Monday 6th January 2025.
We will respond to any emails and queries received during that time when the team return to the office in January, prioritising time-sensitive or urgent correspondence. Please direct any queries or requests to advicecentre@uea.ac.uk.
Please note that we will be running a limited service from Tuesday 7th January to Monday 13th January 2025 for team development and training.
If you are in need of urgent support during this time, there are some helpful contact details below:
Campus Support Resources
If you are in need of crisis support whilst advice(SU) are closed, you will find some on campus alternatives below:
- Crisis support (uea.ac.uk) - always contact emergency services by calling 999 if you have immediate concerns about your safety or someone else.
- The UEA Residential Life team will be available across the Winter Break for students living on campus.
External Support Resources
Beat - Offers information and advice on eating disorders, and runs a supportive online community. Tel: 0808 801 0677 (England), 0808 801 0433 (Wales)
Campaign Against Living Miserably (CALM) - Provides listening services, information and support for anyone who needs to talk, including a web chat. CALM's helpline and webchat are open from 5pm to midnight, every day of the year. Tel: 0800 58 58 58
LGBT Foundation - Advice, support and information for people identifying as LGBTQ+. The LGBT Foundation helpline is open on weekdays 9am to 9pm and weekends 10am to 5:30pm. Tel: 0345 3 30 30 30
Men's Advice Line - Confidential advice and support for men who have experienced domestic violence and abuse by a current or ex-partner or family member. The Men's Advice Line is open Monday to Friday, 10am to 5pm. Tel: 0808 801 0327
MoneyHelper - Provides free and impartial money advice. The MoneyHelper helpline is open Monday to Friday, 8am to 6pm. The helpline is closed on bank holidays. Tel: 0800 138 7777 (England), 0800 138 0555 (Wales)
National Domestic Abuse Helpline - Free 24-hour helpline for women who have experienced domestic abuse and violence, with all female advisors. Also offers a live chat and can help to find refuge accommodation. Run by the domestic violence charity Refuge. Tel: 0808 2000 247
NHS 111 - Non-emergency medical help and advice for people living in Wales. Select option 2 to access a 24/7 helpline offering urgent mental health support. Tel: 111
Samaritans - Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Tel: 116 123